Novotel Aachen City
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손님 리뷰
And yes.. in a town where you don’t feel very..welcome..you step in to the hotel and everyone are kind and polite with you, they are professional. I loved the staff to the breakfast, they were working fast but in silence, the room was very clean each day(we stayed for 10 nights). I can tell you that it’s the best option you have as the location is also excellent as it’s so close to center and their mall. Also its value of money for what you get. Thank you for not making us feel unwelcome.
Maria
2025년 4월
The hotel is really well situated to visit the city centre and the Aachener Dom. The car park is attached to the hotel so no need to lug bags around for ages. There are plenty of restaurants and eateries within easy walking distance as well as the possibility to eat at the hotel itself. The staff were friendly and helpful.
Emily
2024년 12월
The receptionist was very helpful and could speak very good English. The room was also clean. Even though the room window is facing the road where many buses pass by every hour, the sound insulation keeps it out. Laundry bags are paper bags instead of one-off used plastic.
Fong
2024년 6월
I really liked how clean and well maintained the hotel was. The room was comfortable, nicely decorated, and had everything I needed. I also appreciated the friendly staff and convenient location ,it made my stay really enjoyable.
Mohammad
2025년 8월
The hotel itself is good value for money and it's close to the main city landmarks. the reception staff was friendly and the room was spacious and clean. We had dinner at the bar, which was simple, but good and the service was fine.
Ella
2024년 5월
Very nice room, very friendly staff. Good facilities in the hotel. Close to city center. I would have given a 10, if the breakfast was better.
Heiko
2025년 8월
The hotel is close to the city centre and everything you come to Aachen for. The hotel has a large car park which is a great advantage. The hotel staff is friendly and helpful and communication with the hotel is seamless. For a shorter stay (2-3 nights) this is a good choice. The hotel welcomes dogs and means it. Pets are indeed welcome and the hotel is prepared and equipped for them.
Michal
2023년 12월
We booked this room last minute, an hour before we wanted to check-in around 10pm as we had travelled from the U.K., the airline had lost our pushchair and our baby was tired. We were welcomed so nicely, with a sofa-bed ready for our child, and a bottle of cool water and tea making facilities in the room. I would like to point out that the staff is exceptional. Due to the situation with our pushchair, Ms Kira and her team went above and beyond to provide us with a pushchair the hotel lends to its visitors. She was so friendly and really made our day as we had been carrying our baby everywhere. Due to this, we were able to enjoy our family holiday, went on the Aachener Christmas market and all the way to the Netherlands for a day trip. Our little one even received a Christmas gift from the hotel reception, green cozy slippers. Thank you. The cleanliness and comfort of the room was outstanding. We had a shower and a bath and a separate toilet in the room. The night was quiet and warm. Thank you for your great service. We will definitely be back.
Whitney
2023년 12월
The hotel was well placed for our stay, and we could get to the train station with ease on foot. The hotel was clean and the facilities were good. The staff were friendly would help when required.
Daniel
2024년 10월
Very clean and fresh, nice bar area. Excellent staff
Debbie
2025년 7월
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